Information We Collect About You and How We Collect It

We collect several types of information from and about users of the Services, including information:

• by which you may be personally identified, such as name, postal and email address, telephone and fax number, and any other similar information submitted by which you can be identified;
• that is about you but is not readily usable to identify you; and
• about your Internet connection, the equipment and software you use to access the Websites, and usage details, such as Internet (IP) addresses, browser type, Internet service provider (ISP), language, referring/exit pages, platform type, date/time stamp, and number of clicks.

Online Tracking

Some content or applications, including advertisements, provided with the Services are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. The collection, use, and disclosure of personal information received from third parties is governed by the privacy policies listed on the website where the information was submitted by the user. Third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Some web browsers incorporate a “Do Not Track” feature (DNT) that signals to the websites that you visit that you do not want to have your online activity tracked.  The Services do not respond to Do Not Track Signals.  Many other websites and applications do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit http://donottrack.us/.   Other third party websites may keep track of your browsing activities when they provide you with content, which enables them to customize what they present to you on their websites.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. These third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertising from members of the Network Advertising Initiative (“NAI”) on the Network Advertising Initiative opt-out page.

Google AdWords

Please note, however, that our Websites use the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. This can include advertisements to previous visitors who haven’t completed a task (for example using the contact form to make an inquiry) on our Website. This advertisement could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our Websites. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

• You can get information about how to opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings  and you can get information about controlling  the use of device identifiers by using  device’s settings.

Email Communication Options

We may send you commercial and advertising emails from time to time.  You can opt-out of receiving these emails by following the instructions to unsubscribe at the bottom of the email.   This opt-out applies to commercial and advertising emails only, and does not impact online or digital advertising that does not rely on your email address, and does not apply to emails that we may send to you primarily regarding your account or transactions with us. 

Text Messaging and Alerts – Opting In and Out

By submitting your telephone number on any of our Sites, you expressly consent (opt-in) to receiving marketing and informational texts and calls, including without limitation auto-dialed or pre-recorded messages, to the telephone numbers that you provide, including any mobile telephone number, by us or others on our behalf.  Such messages may include responses to your requests for information on the Services, appointment and account status and reminders, alerts, fraud prevention or investigation efforts, and/or information about promotions, new products and events.   We also may provide you with other opportunities to opt-in to receiving such text messages on the mobile phone number(s) you have shared with us. We will not contact you via text messages or alerts for marketing purposes without your prior affirmative consent.

You do not have to opt-in to text messages and alerts to use the Services, to receive a quote or to make purchases.  If you opt-in, standard messaging and data rates may apply. You can always opt-out of text messages by replying STOP and can adjust the settings on your mobile device to turn off push notifications. 

Data Security

We have implemented reasonable measures on the Websites that are designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and urge you to be careful about giving out information in public areas of the Social Media Pages or Authorized Links. The information you share in public areas may be viewed by any user of the Services.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to or through the Services.  Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.  By using any Website or other Services, you acknowledge and accept these risks.